Security Health Plan Review
Security Health Plan has excellent coverage and service, but it's only available if you live in a rural part of Wisconsin.
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Security Health Plan offers high-quality health coverage and customer service. It has a range of choices for regular health insurance and Medicare Advantage plans.
But prices can range from average to expensive depending on the level of coverage. It also mostly offers coverage in central and northwestern Wisconsin, which are rural areas and don't include the state's largest metros: Milwaukee and Madison.
Pros and cons
Pros
High customer satisfaction
Good variety of plan choices
Low Medicare Advantage out-of-pocket maximums
Cons
High rates
Only available in parts of Wisconsin
Security Health Plan review: Is it good?
Security plans are a good option for insurance if you live in central or northern Wisconsin if you are willing to pay a little extra for quality service and coverage. If you need dental insurance, Security has a partnership with Delta Dental that lets Security plan holders buy discounted dental coverage.
Despite only being available in a few areas, the company offers a variety of coverage options.
- Regular health insurance
- Group health insurance
- Medicare Advantage plans
- Medicare Supplement (Medigap) plans
- Medicaid managed care plans
- Self-insured plans
- Wisconsin Department of Employee Trust Funds
Plan costs and options
Security Health Plan has rates that are more expensive than average in Wisconsin unless you get a Catastrophic plan. Bronze, Silver and Gold insurance policies are slightly more expensive than average, while Catastrophic plans are slightly cheaper.
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Security Health Plan is not offering Platinum health coverage in 2024 for its individual and family plans.
Monthly rates table
Security Health Plan | Wisconsin average | |
|---|---|---|
| Catastrophic | $288 | $297 |
| Bronze | $449 | $444 |
| Silver | $617 | $583 |
| Gold | $633 | $598 |
All rates are for a 40-year-old nonsmoker.
Security Health Plan is more expensive than Common Ground Healthcare Cooperative, the largest health insurance company in Wisconsin. For a 40-year-old nonsmoker, a Common Ground Silver plan is $117 per month cheaper than the same policy from Security Health Plan.
However, monthly rates are just one piece of the puzzle when it comes to health insurance. You also need to factor in what a plan will cover and customer service. For example, Security Health Plan gets less than half as many customer complaints as Common Ground, adjusted for company size, according to the National Association of Insurance Commissioners (NAIC), an industry group.
Security Health Plan also offers extra benefits like wellness resources, a 24-hour nurse line and a $30 credit for over-the-counter drugs. You should weigh the value of these additional benefits when comparing plans.
Plan options
Depending on where you live, your plan name will be Simply One, Enrich, Select or Premier. However, your plan name doesn't relate to how much coverage you get. Instead, it determines the hospitals and doctor offices that you can visit.
Keep in mind that Security Health restricts the hospitals, clinics, doctors and specialists you can visit since it's an HMO (health maintenance organization).
Security Health offers high-deductible health plans (HDHPs) under the Expanded Bronze and Silver metal tiers.
Security Health Medicare Advantage
Security Health Medicare Advantage plans are a good choice for people with ongoing health problems.
Security Health Medicare Advantage plans have an average rating of four out of five stars from the Centers for Medicare & Medicaid Services (CMS). This puts Security Health roughly in line with the statewide average.
However, you'll pay $91 per month for a Security Health Medicare Advantage plan — more than twice the statewide average of $44 per month. This higher rate may be worth paying if you expect to have high medical costs.
That's because on average Security Health Plan limits Medicare Advantage plan holders to just $3,217 per year in costs other than the monthly rate. That means you'll save $759 per year with Security Health Plan compared to an average Medicare Advantage plan in Wisconsin. This takes the higher monthly rate you'll pay for Security Health into account.
Remember that you'll only save money if you visit the doctor frequently or expect to undergo expensive medical procedures. If you have fewer medical needs, you'll probably be better off with a lower-cost competitor like Anthem Blue Cross and Blue Shield or Aetna.
Member benefits
Security Health Plan offers its customers a wide range of benefits, such as a 24/7 nurse phone line and online coaching for weight loss, nicotine addiction, managing stress and more.
Another benefit is access to Husk, which gives you discounts on gyms and other wellness services and products.
Security Health Plan extras
- $30 prescription drug credit
- 24/7 nurse phone line
- Telehealth coaching for general wellness
- Discounts on gyms and weight-loss resources
- Online wellness resources
- 100% covered antidepressants
- 100% covered select diabetic supplies
- 30% discount on select eyewear from Marshfield Clinic Health System
- Secure online member portal
- Android and Apple mobile apps
Customer reviews and complaints
Security Health has a strong reputation for customer satisfaction.
A higher-than-average complaint rate could mean you'll face a slow claims process down the road.
The company gets 72% fewer complaints compared to an average health insurance company its size, according to the NAIC. That strongly suggests most Security Health customers are satisfied with their service.
Security Health got above-average ratings of three and a half out of five for patient experience, prevention and treatment from the National Committee for Quality Assurance (NCQA).
Security Health scored very highly in the areas of heart disease and diabetes treatment. However, customers don't rate Security Health's in-network doctors as highly, and quality of care only got two out of five stars.
Frequently asked questions
What is Security Health Plan?
Security Health Plan is a health insurance company in Wisconsin that sells regular health insurance and Medicare Advantage plans. Customers consistently rate Security Health Plan highly, but its plans can be expensive and they aren't available everywhere in Wisconsin.
Is Security Health Plan an HMO?
Yes, Security Health Plan operates as an HMO (health maintenance organization). That means health insurance costs less than other health plan types, but benefits are limited to in-network doctors.
Does Security Health Plan offer Medicare Advantage?
Yes, Security Health Plan offers several Medicare Advantage plans (also known as Medicare Part C plans). Free membership with SilverSneakers is included with all Security Medicare Advantage plans.
Methodology
ValuePenguin used data from 2024 public use files through the Centers for Medicare & Medicaid Services (CMS) to compare Security Health Plan's rates against the Wisconsin state average. All figures used are for a 40-year-old woman who is a nonsmoker. Customer satisfaction data came from the NAIC and NCQA.
Editorial note: The content of this article is based on the author's opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.